Jewish Community Center of Greater Buffalo- Amherst

AWFUL experience. I joined a few months ago, and the women/members were the most unfriendly people that I've ever met!! In fact, I encountered this very nasty, arrogant, old lady in the pool; I had asked a question about the class that was about to start and was really taken aback by her reply and attitude, so I left the pool!! IN ADDITION, I am moving out of the area, so I canceled my membership on the first day of the month because of a prior commitment the day before. I've reached out to the Manager TWICE to get a credit and have been ignored. There's absolutely no reason why I should have to pay for a full month when I returned the key fob and never returned!!!! Overall - a VERY FRUSTRATING AND UNPLEASANT experience. UPDATE; A very kind Mgr reached out and I was credited, but I have no desire to ever return.

I've gone to both on Delaware and this one both.excellent grom disabilities to health your find some form of activities you can do all staff helpful and friend polite people if you looking for a gym this is the one !

--- I appreciate the services you provide, but I have some concerns that I hope can be addressed. Many people, including myself, pay significant fees—such as $20 for a day pass—expecting a fair and enjoyable experience. However, there are areas where improvements could be made. First, the equipment could use some upgrades to reflect the value we’re paying for. Additionally, closing times at 9 PM limit the time we have to enjoy the facilities, especially for those of us with busy schedules. Another issue that needs attention is the use of the gym space, specifically for basketball players. On several occasions, pickleball lessons have taken up the court, even when no reservation was made. This feels unfair to those of us who pay to use the basketball facilities and find our time cut short or disrupted. I hope you’ll consider making some changes to improve the experience for all members who come here to work out and use the gym. Thank you for your attention to this matter. ---

I love their pool and aquatics classes. The pool is big and warm even in the winter. The gym has a wide variety of equipment and usually isn't too busy. The locker rooms have everything you need including showers and hair dryers. Everyone is so nice including the staff. It feels like a family.

I have been a member for a year now, during Covid. The location is conveniently near my house. Since the mask policy has been lifted, I try to go twice a week. The pool is not large, so it can feel crowded when there is a class or swim team practice. Sometimes the lanes are full and I have to wait a little while, but that's no big deal. I'm not able to go on the same day every week. In a way I wish they would bring back the reservation system. Their lifeguards always say hello and goodbye, as do the personal trainers. Last year I had a trainer who was awesome. The people I saw who also had trainers looked happy. Lately on the gym floor I have noticed more machines with "repair" signs on them. (This is happening at every gym, parts are hard to find!) The members I have met are friendly (mainly swimmers). It's a place that I feel comfortable going to.