Alamo City All-Stars Sportsplex ACA

Directions to NOT get LOST on google Maps. Set it to Metrocom Plaza 11503 E Loop 1604 N, Universal City, TX 78148 which next door to Sportsplex. Good snack Options - yesterday there were fruit cups. Entrance fees are pricey even for 1 game on Sunday-for 2 people. Yesterday they only accepted credit card and today they accept cash?? Parking is limited and an area to park on gravel. Options to buy game video from astrohoopz.

Good experience overall, my son has grown in skill level for sure. Most of the coaches showed patience and dedication. As for the app used for payment. It is trash! I was over charged more than once over a grand. And still have yet to receive my refund. I was informed not to dispute as that is a neg reflection on the business. Well here we are. Still have yet to receive my refund and steady email for payment. Do better by your patrons.

This summer camp keeps the kids busy with quality activities. Mrs Angela runs a well organized program. My wife and I are very pleased to send our son there!

Alamo City All Stars Sportsplex is a fantastic facility. I've been to multiple gyms/athletic centers around San Antonio and Austin, and nothing compares. This gym offers great seating, amazing concession stand items, and actually has really clean restrooms. The janitorial staff walks the facility cleaning nonstop from open to close sweeping up popcorn, trash and keeping the floors spotless. Thoroughly enjoy using this facility for my son's basketballs games and tournaments.

Let’s start in order… Parking sucks. Get here early, or plan to park in the gravel. The woman at the front charges her friends and family whatever she wants, while the rest of us pay $20/person even for minor children. Not to mention she is ALWAYS on her phone and incredibly rude. She has ZERO customer service skills. When you enter the facility there is minimal seating due to so many games being played simultaneously and one immediately after the next. The bathrooms are decent. The women’s restroom is almost always out of toilet paper or paper towels. The later in the day it gets the worse the floor in the bathroom gets. Paper on the floor, wet floor, etc. The concession staff is wonderful during practice, I am not able to review regarding during game time as I don’t have the patience for the long line. The refs are refs. You either get great refs or terrible refs. And the AC… it’s either freezing cold, or burning hot. I gave 2 stars due to the fact that I personally have not had issues with anyone here other than the rude woman taking cash at the door. Plenty of room for improvement. Will it happen? Probably not. Basketball alone is bringing millions in to this facility, until they’re not making money they won’t change.